Lead User Experience (UX) Researcher- Maternity Leave Cover

London, England, United Kingdom · User Experience/UX Research

Description

FutureLearn is transforming access to education. Based in London’s Camden Town, we offer online courses, programs and full online degrees run by the world’s leading universities from around the globe, and cultural institutions such as The British Museum, BFI, and the British Council. Since our launch in September 2013, we’ve run hundreds of courses that have attracted over six million learners from all over the world and we have seen over 15 million enrolments on our MOOCs. Our vision is a global community, where everyone learns together and enjoys access to the education they need to transform their lives. Our award-winning platform helps by provoking conversation around the course material, so that learners and educators learn as much from each other as from the material itself. Our vision is a global community, where everyone learns together and enjoys access to the education they need to transform their lives. We are recruiting for a Lead UX Experience researcher to join our team for a 9 month fixed term contract basis.

This role is an exciting opportunity for the right person to lead UX Research at FutureLearn. Building on a strong foundation, you will be pivotal in enabling research and insight to influence FutureLearn. The role reports to the Creative Director and sits within the UX Research and Design team. A second UX Researcher reports into this role. Both work independently, with each other and collaboratively across the business. By embedding with product teams, or supporting and consulting with others, especially designers, we extend our skills and empower them to conduct research and make confident insight-led decisions themselves. By working with the Data and Strategy teams we can produce even more powerful insights, inform product direction and help to define business metrics.


AS UX RESEARCH LEAD YOU WILL:

Requirements

YOU WILL HAVE:

YOU WILL BE:

Quite simply, you will be a delight to work with, and we’ll wonder how we ever got by without you!

Benefits

We value diversity at FutureLearn, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital or disability status.


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