Technical Manager

Camden, London, United Kingdom · Technology

Description

FutureLearn is a social learning platform, backed by the Open University and based in Camden. We offer free online courses run by many leading universities from around the globe.

Since our launch in September 2013, we’ve run hundreds of courses that have attracted over six million learners to our platform. They come to study a diverse range of topics, from the archaeology of ancient Rome to psychology and modern medicine. We have a growing following from around the world, with people of all genders and age groups well-represented. We help them learn by provoking conversation around the course material, so that learners and educators learn as much from each other as from the material itself.

We try to mirror this environment within our company. We work together to help people improve their skills, and we reflect on our work processes to improve the product and the way we work. It is a collaborative environment where designers, developers and product managers work in small multidisciplinary teams and all contribute to the product’s direction. We have been growing fast and expect to continue to do so in the coming years.

We are hiring a Technical Manager to work alongside our two existing Technical Managers to oversee the management of our developers and improve processes & working practices within the team.

The Technical Manager reports to the CTO and has the following responsibilities:

Managing individual developers

The Technical Manager will support the professional development and career progression of their direct reports by helping them to decide & set goals and agree actionable steps towards achieving them. They’ll encourage their reports to actively learn through self-study, online courses, training courses, conferences etc, and support that learning by proactively collecting feedback and providing it regularly & promptly.

The Technical Manager will provide pastoral care to their reports by listening to their personal needs & concerns and addressing them where possible (holiday, time off in lieu, compassionate leave, flexible working trials etc). They are responsible for arranging regular salary reviews for reports and collecting the required feedback from Technical Leads and other members of the team.

Supporting the rest of the Technology Team

The Technical Managers are responsible for developing necessary structures to support everyone in the Technology Team (competency framework, engineering ladder, career paths, remote working policy etc) as well as running and refining the Technology Team hiring process.

They will act as a single point of contact for team-wide decisions (e.g. team moves) and encourage an inclusive culture of learning by organising & attending internal events (book/technology clubs, Learning Hours, Talks We Love etc). They’ll also make the case for equipment, training and event budgets to support the team.

Representing FutureLearn to the wider world

The Technical Manager will help to coordinate the placement & sharing of job ads to best attract a diverse range of candidates. They’ll also have the opportunity to attend and speak at relevant events in order to promote FutureLearn’s mission, culture and technology strategy.

Further information

FutureLearn’s vision is to pioneer the best learning experiences for everyone, anywhere. We’d like our team makeup to reflect our mission and so we are particularly keen to hear from applicants from underrepresented groups.

You can read our blog to find out more about how we make FutureLearn. If you have any queries about this role, please don’t hesitate to contact us at jobs@futurelearn.com.

Requirements

We’re looking for a proven manager with the following:

Experience of any of the following is a bonus:

Please note: This is not a remote working position and you must have the right to work in the UK to apply. No recruitment agents please. This ad will close when we have sufficient applications

Benefits

How to apply

You can use our online form by pressing “Apply for this job” below to send us your CV. Please also include a covering letter telling us why you’re interested in this particular position and how your experience prepares you for it.


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