Reporting to: Strategy Insights Analyst
Type of Contract: Permanent
Working Pattern: Full time
FutureLearn is transforming access to education. Based in London’s Camden Town, we offer online courses, programs and degrees run by leading universities around the globe and cultural institutions such as The British Library, BFI and the British Council.
Since our launch in September 2013, we’ve run hundreds of courses that have attracted over seven million learners from all over the world and we've seen over 19 million enrolments on our ‘massive online open courses’ (known as MOOCs).
Our vision is a global community, where everyone learns together and enjoys access to the education they need to transform their lives. Our award-winning platform helps by provoking conversation around the course material, so that learners and educators learn as much from each other as from the material itself.
ABOUT THE ROLE
The purpose of this role is to undertake external research (primarily desk research / analysis) and combine this with internally-gathered primary research (both qualitative and quantitative) to provide insights to inform commercial and strategic decision making.
This person is likely to focus their attention on two components of FutureLearn:
- Understanding the broad competitor landscape in which FutureLearn exists, in order to position the company in the market;
- Researching the market for online degrees / micro-credentials, in order to inform the development of FutureLearn’s portfolio of partner qualifications
- Building and maintaining an external base of market data and information and industry contacts to inform strategic and commercial decision making
- Building a framework for understanding the competitor landscape, and continuously monitor and report on major developments from these edtech / subject specialist players.
- Researching commercial and strategic opportunities, leveraging external literature, industry contacts and internal data to draw well reasoned conclusions for the business
- Working closely with senior managers / strategic leads / curriculum leads to understand strategic research needs and translate these into suitable secondary research methodologies
- From desk research, synthesising and communicating relevant research findings and their implications for plans and strategies to people across FutureLearn.
- Knowledge management: finding a solution which enables FutureLearn and its partners to have a better visibility of and access to available insights (based on internal research, data analysis, partner research etc.)
- Presenting research findings and perspectives directly (and indirectly) to partners and external audiences
- Experience of desk research in some capacity, showing a rigorous and structured approach.
- Sound analytical skills - able to deconstruct a complicated set of inform and design a problem-solving approach to reach a solution; numerate.
- Ability to use financial data and commercial information to draw conclusions.
- Confident communication skills - written, graphical and oral; the ability to build communication networks within an organisation, and to present information in a comprehensive yet easy-to-absorb way.
- Attention to detail and a high regard for accuracy
- Competitive salary
- 28 days holiday (plus 8 days public holiday)
- Buy & sell up to 5 days holiday
- Charity day (volunteer for a charity of your choice)
- Cycle to work scheme
- Season Ticket loan
- Flexible working environment/hours
- Pension (4% employer / employee contribution)
- Great coffee, teas & fruit
- Complimentary breakfast
Please contact [email protected] if you require any reasonable adjustments or alterations to be made, to support you through the recruitment process.
We value diversity at FutureLearn, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, neurodiversity, marital or disability status.