Senior People Advisor
Department: People Team
Reporting to: Head of People
Type of Contract: Permanent
Working Pattern: Full Time
Location: London, Camden. This is not a remote working position, and you must have the right to work in the UK.
FutureLearn is a leading social learning platform formed in December 2012 by The Open University and is now the largest online learning platform in Europe with over eight million people signed up worldwide. FutureLearn uses design, technology and partnerships to create enjoyable, credible and flexible online courses and postgraduate degrees that improve working lives. It partners with a quarter of the world’s top universities, as well as organisations such as Accenture, the British Council, CIPD, Raspberry Pi and the New York Institute of Finance.
Our vision is a global community, where everyone learns together and enjoys access to the education they need to transform their lives. Our award-winning platform helps by provoking conversation around the course material, so that learners and educators learn as much from each other as from the material itself.
We are continuing our expansion as we make this journey from offering short online courses, through micro credentials to full online degrees, and working with employers and governments to reduce skills gaps. The pace of this change is reflected in extremely rapid growth of our revenues.
ABOUT THE ROLE
You will sit within our progressive, fast paced People team to provide an effective, efficient and professional People service to FutureLearn. You will also support the wider team by delivering best practice advice and guidance on all our people policies, practices and procedures.
As part of the People team, you will also contribute towards the engagement and retention of our people, and be implementing objectives that drive and support the wider People Agenda.
- Support the Head of People in helping to identify people strategies, as well as implementing frameworks and objectives that will deliver results in line with the People Agenda and FutureLearn’s values.
- Act as an advisor on complex operational HR issues at employee and manager levels throughout the full employee lifecycle.
- Lead and manage a wide range of ER related meetings, disciplinaries, grievances and hearings.
- Provide line managers with the right tools to ensure employee performance is optimised, identifying and facilitating appropriate interventions through the performance management framework.
- Collaborate with the Head of People to roll out Diversity and Inclusion initiatives.
- Develop and maintain strong and trusted partnerships with managers, providing constructive challenges, as well as acting as a sounding board and advisor.
- Support managers with creative, tailored solutions to people challenges.
- Analyse and share data to identify trends, and assist with recommendations on how to address challenges and opportunities.
- Take ownership of your role in driving the delivery of key People Team projects as directed by the Head of People.
- Take a proactive approach to professional development for yourself and others, using internal and external networks and resources to advance and share knowledge.
- Act as a mentor for junior members of the team, and provide support and guidance where required.
- You understand the importance of Equality, Diversity and Inclusion, and can demonstrate how to optimise people processes to foster a culture of fairness and inclusion.
- Previous experience working as a People Advisor in a fast paced environment.
- Obtained or working towards a CIPD qualification.
- Extensive experience in handling employee relations cases, disciplinaries and grievances.
- Experience in building strong relationships with teams and different stakeholders.
- Experience and confidence in challenging as well as supporting managers.
- Must be able to work under pressure and demonstrate resilience when faced with set-backs or dealing with difficult situations.
- Previous experience working for a small to medium sized tech company experiencing rapid growth is desirable but not essential.
- A working knowledge of UK employment legislation is desirable but not essential.
- £45k - £55k depending on experience
- 28 days holiday (plus 8 days public holiday)
- Buy & sell up to 5 days holiday
- Charity day (volunteer for a charity of your choice)
- Cycle to work scheme
- Season Ticket loan
- Flexible working environment/hours
- Pension (4% employer / employee contribution)
- OU Staff Fee Course Waiver Programme
- Great coffee, teas, fruit and daily breakfast
FutureLearn is an equal opportunities organisation who value diversity, promote equality and challenge discrimination. We are especially keen to encourage applications from people currently under-represented, including those from the LGBT+ community, neurodiverse people, people with disabilities, and those from a Black, Asian or Minority Ethnic background.
Please contact [email protected], if you require any reasonable adjustments or alterations to be made, to support you through the recruitment process.
We value diversity at FutureLearn, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, neurodiversity, marital or disability status.
Closing date: Friday 23rd November 2018